Teloa operates on a structured capacity model.

Each request is expected to represent a reasonable, focused scope of work aligned with the standard delivery window defined for that service.

A single request should focus on one clear deliverable.

Examples:

• One landing page
• One dashboard flow
• One logo concept direction
• Your work and requests are never lost during an upgrade
• Ad designs set (within defined limits)

Requests should not bundle multiple large deliverables into one submission.

If the submitted brief includes a scope that exceeds what is considered a reasonable single deliverable for the selected service:

• The request will be reviewed by the Teloa team.
• The user will be asked to split the work into multiple requests, or Teloa will do so upon receiving the user's confirmation.
• Each split request will follow its own delivery window and active slot usage.

In this case:

• If the scope exceeds a reasonable single deliverable, it becomes multiple requests.

This ensures:

• Predictable timelines
• Fair capacity allocation
• Consistent service quality
• No mid-project disruptions

All delivery windows (e.g., 2-4 business days, 5-7 business days) are based on a standard scope assumption.

These timelines assume:

• A clearly defined brief
• A focused outcome
• A reasonable quantity for that service type

If the quantity or complexity substantially exceeds a typical scope, additional requests may be required.